Motto By Hilton Tulum
Apa Kata Tetamu
We just stayed in Tulum for two nights. Hotel design was lovely & rooms contemporary & clean. The rooms are small without opening windows which we did know about already. The best part of the hotel is the fantastic rooftop pool & bar/restaurant which was a lot bigger than I expected & lots of beds & space. We had never been to Tulum so wasn’t sure where to stay, in the town or by the beach. The beach area definitely has a lot more going on & is expensive to get to by taxi ($40 avg) but what we saved on staying at Motto we spent on going to a beach club/taxis/restaurants etc. The area is growing fast & the hotel is in a newly built bit with shops & cafes. The cafe next door is fantastic for breakfast. They also offered free bike hire for 24hrs, just 1 per room. Easy to cycle to the main public beach & the ruins. The hotel zone with all the restaurants is a bit further.
Sophie
Januari 2023
Very modern clean hotel, access to a great gym and rooftop pool. Overall loved the aesthetic! Walking distance from Tulum Centre which is great but need to get a taxi to the beachfront which was around $30-40 one way!
Holly
Februari 2023
We had our honeymoon with my husband at Motto. We really liked the design of this place as well as its location! There’s quite a nice bar & restaurant in the hotel too + a bunch of amazing shops around the hotel (but still on the territory of the hotel)
Daria
Februari 2024
Very conveniently located, 10 min biking to the town centre, 5 min to the large supermarket and 10-15 min to north beach. Location will only improve as there is still a lot of spatial planning and construction going on, once it done I am certain there will be even more restaurants and amenities in the area. Motto has the best hotel gym we have ever used with more than enough equipment, machines and weights. The rooftop swimming pools are nice, though the view is limited because of constructions on side. Staff is friendly and always available for questions.
Robin
November 2023
The hotel athmosphere is amazing, room was beautiful and there’s also great pool at the rooftop and a gym with lot of options for workout. Very friendly and helpful staff! We had an incident happening unfortunately, the room right next to us was playing extremely loud music at 2:30 AM, but the staff solved this very quickly after we called to the reception, so we were very thankful for their help. The location is also great, as it’s not far from the Tulum downtown and also not too far from seaside.
Kateřina
Mac 2024
The property was nice. My room was very comfortable. Next time I probably won’t reserve a room on the rooftop level because I could hear people passing my room early in the morning and late at night.
Brenda
Januari 2024
Easy checkin and the room was ready early which was brilliant. The vouchers for local businesses was a nice touch (e.g. a free bike rental with the room). The upstairs bar and swimming pool area was a nice place to chill out, well maintained, clean and the staff were on point. The location between town and the beach was great for us.
Joe
Februari 2024
José, Morena and Sofi at the reception were super helpful and friendly. made us always feel comfortable and helped with reservations. the rooftop is super cool. security guards also so helpful with making sure we could safely lock up our bikes. Bathroom towels were great and the beds super comfy despite being a loft bed.
Thi
November 2022
The pool area, reception and the closest restaurants are absolutely amazing. The fitness centre is also one of the best I have encountered at a hotel. I loved the hotel so much I will probably be back another time. The rooftop bar and the staff there was absolutely great as well. We loved our most frequent server Deby, and hope we’ll be able to see her again some day if we’re ever returning to México!
Silje
Disember 2023
It was beautiful. The staff were incredible and so accommodating. It's a bit of a challenge when one does not speak Spanish and there were some communication setbacks. However, the staff always found a way to help with a bit of sign language. I would DEFINITELY stay at this hotel again . Very easy to navigate around and extremely CLEAN !
Erin
Disember 2023
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